Official Payoneer Support Thread

[Nissim-Payoneer]

Hi everyone!

My name is Nissim, I'm a Community Manager at Payoneer. I have been active on the forum for some time now, and I'd like to thank you all for the excellent feedback. It's very helpful!

If you have any questions, or even any suggestions, I'd love to hear from you.

Thanks!

[Ehtesham]

I heard that payoneer has increased it fee? I have a card associated with Infolinks. I didn't reach the payout till now.So do payoneer charge different monthly and maintenance fee from me also?

[ryuken]

I was going to ask the question in the similar point. That is about fees. what are the fees that are chaarged for the LBT option? I mean bank transfer option. You can consdier 50 USD as an example for this. How much is the fee, say to indian user of payoneer? If you don't want to post in the forum, let me know I can ask this via pm or email.

[kutub2012]

Payoneer does not have any hidden fees. Our entire list of pricing and fees is fully explained and available at any time. If you have any specific questions I am happy to answer them.

Let me be clear, you are not being charged 6% for currency conversion. The issue here seems to be with MasterCard's official rates which are used by millions of people in over 210 countries worldwide.

MasterCard's rates are used for all debit/credit MasterCard cards worldwide. When compared to other leading international on-line payment solutions, you will see that these rates are highly competitive and are considered to be among the best rates available on the market.You are ofcause on the right side of the law, but its very unethical.

[David_Payoneer]

I heard that payoneer has increased it fee? I have a card associated with Infolinks. I didn't reach the payout till now.So do payoneer charge different monthly and maintenance fee from me also?

I was going to ask the question in the similar point. That is about fees. what are the fees that are chaarged for the LBT option? I mean bank transfer option. You can consdier 50 USD as an example for this. How much is the fee, say to indian user of payoneer? If you don't want to post in the forum, let me know I can ask this via pm or email.

Hi,

We have not raised our fees. You can view a full list of pricing and fees by logging into your "My Account" page, select "General Information" on the toolbar and click on the "pricing and fees" option.

[ryuken]

Thanks for the reply david.

I will checck the said information and will ask if therea re any further queries. thanks for the prompt reply and enjoy weekend.

[mdyeasinkhan]

i hv a payoneer card getting frm Odesk at 2011..
Bt till now i can not activating my card..
Now i want to active my card and deposit in to my card would u plz tell me the process???

[David_Payoneer]

i hv a payoneer card getting frm Odesk at 2011..
Bt till now i can not activating my card..
Now i want to active my card and deposit in to my card would u plz tell me the process???

You can activate your card by logging in to your "My Account" page and clicking activate now.

Since your card has been inactive there is a chance that it might be blocked and therefor you would be blocked out of you account. If this is the card please contact our customer support and they will help you with reactivating your account.

[pepy]

i have some question here, what is the difference between register through site like odesk or friendfinder and through payoneer site directly, actually i already registered and need to waiting for my debit card. and can we load the money from other payment processors like paypal or payza?

[mdyeasinkhan]

My account is activated...

Now can u tell me how i deposit balance in my card???
Can u suggest me any idea???

[ryuken]

mdyeasinkhan the balance can be added with the help of the merchant payments.i think that is one of the way to add the money as of now. i don't know if there are any other ways to add the balance or the money to card. that card is supposed to be loaded with the money from the payouts that you get from the merchants.

[David_Payoneer]

i have some question here, what is the difference between register through site like odesk or friendfinder and through payoneer site directly, actually i already registered and need to waiting for my debit card. and can we load the money from other payment processors like paypal or payza?

My account is activated...

Now can u tell me how i deposit balance in my card???
Can u suggest me any idea???

Hi,

You can receive payments from any Payoneer partner, or from select US Corporations via our US Payment Service. Included in those select US Corporations is paypal. To apply for the premier service please email me at davidst [at] payoneer.com.

[prindra]

Hi everyone!

My name is Nissim, I'm a Community Manager at Payoneer. I have been active on the forum for some time now, and I'd like to thank you all for the excellent feedback. It's very helpful!

If you have any questions, or even any suggestions, I'd love to hear from you.

Thanks!

Finally i got chance to meet the support team member of Payoneer.I am from nepal and i applied from Payoneer master card but they won't send me the card.What are the thing needed.I have applied correctly.If Payonner would send me the card i will be using this card from my transaction.My transaction per month will be more than $3000.I am not able to receive card from Payoneer.I have used support ticket many time also but no response why they won't send me the card.Why Payoneer is not sending card to Nepal.

[David_Payoneer]

Finally i got chance to meet the support team member of Payoneer.I am from nepal and i applied from Payoneer master card but they won't send me the card.What are the thing needed.I have applied correctly.If Payonner would send me the card i will be using this card from my transaction.My transaction per month will be more than $3000.I am not able to receive card from Payoneer.I have used support ticket many time also but no response why they won't send me the card.Why Payoneer is not sending card to Nepal.

Hi,

Please send me a private message with the email address you used when signing up for the card and I will look into the matter for you.

[prindra]

Hi,

Please send me a private message with the email address you used when signing up for the card and I will look into the matter for you.

I have applied from another email again please check it my email and and details has been sent from Private message.Hope this time i will be getting the master card of payonner and hope it will be good that if i get the card and will be using that card for the transaction and if i get then i would have order many more card for my user and do the transaction from those card we get.

[ujjwal41]

I also want payoneer mastercard. I am from Nepal. What are the process to apply for the mastercard. How much time it takes to receive a mastercard from the date of applying for it?

[prindra]

I also want payoneer mastercard. I am from Nepal. What are the process to apply for the mastercard. How much time it takes to receive a mastercard from the date of applying for it?

Payoneer card is free to get but there are some process which we need to fulfill. They will send but take time to receive but on my case there is problem and cannot receive the card due to some reason and even i reply their support email but they are not acting on that.

[Nissim-Payoneer]

I've been receiving many messages and e-mails from members interested in our US Payment Service. Of course, you can continue to contact me at any time, and I'll be more than happy to assist, however I also wanted to post the official page for the service: http://www.payoneer.com/USPService.aspx

There's some great information available there, including a complete list of approved companies and links with how to apply for the Payoneer card and US Payment Service.

[lukman666]

I already register in payooneer.com but why my debit card did not come from the one I've been waiting for years and until now I did not get a debit

[David_Payoneer]

I already register in payooneer.com but why my debit card did not come from the one I've been waiting for years and until now I did not get a debit

If the estimated arrival period for your card has passed please contact our support department about issuing a new card.